Privacy Policy

Write My Idea takes your privacy and security very seriously, and it's important that you understand how your data will be collected, processed, and stored. Our privacy policy is below, along with a summary to help you understand it.

If you have any questions, or would like to make a request for lookup, correction, or deletion of your data, please email [email protected].

Summary

We collect the following personal information:

Your name and email address
Basic anonymous information about how you use the site, and the devices you use it from
Billing or purchase information, if you subscribe to a license plan
Story, class, and user data submitted by you (which may contain personal information)

We use this information to:

Provide our services to you
See basic analytics of how our services are used
Protect our services from malware and attacks

We keep this data for one (1) year past your last login date (not when you last used the site, as this is not tracked), or as long as you are in a class. After this time, your account, classes, and any stories will be deleted.

We keep your data safe in a secure database on our server, which is access controlled. Your data will never be shared with a third party, except when required by law or in the event of an acquisition (both very unlikely), in which case you'll be notified.

You have the right to ask for a copy of any personal information we have about you, and to ask for it to be corrected if you think it's wrong. You can also ask for your data to be deleted at any time. To do this, please contact us at [email protected].

You can read the full policy, including more details about what we collect, how it's collected, and why, in the full policy below.

Collection — what we collect

When you use our services, we collect the following personal information from you:

Your name.
This is automatically collected when you sign in with Google, and is copied from your Google account. You can manage or modify this information through your Google account settings .
Your email address.
This is automatically collected when you sign in with Google, and is copied from your Google account. This address will be used to send important notices about your account. We may also use it for promotional or non-transactional email, such as for a survey. You can request that we stop sending you promotional and non-transactional email by using the 'Unsubscribe' link at the bottom of the email, or by sending an email to the address above.
Basic information about interactions, and computer or network information (such as country and device type).
We use Simple Analytics to provide metrics on site usage, such as view counts and which pages are used the most. This data is automatically collected by Simple Analytics when you visit the site, and is never (and cannot be) tied to you in any personally identifying way. Additionally, Simple Analytics does not use any cookies, cross-site tracking, or other tracking methods.
We also use Cloudflare to protect our site from malware and attackers, and to ensure our site stays secure. When you access our services, Cloudflare may collect additional information about your device, such as it's type and IP address, to perform security checks and to assess if the request is malicious. For more information, see Cloudflare's own privacy policy (in which you are an "End User", not a customer).
Billing or purchase information.
When you subscribe to a license plan, your billing and purchase information is collected by Stripe to enable us to deliver a license key and to collect payment. This information is collected and processed by Stripe, our online payments platform, and is stored securely on Stripe's servers. By subscribing to a paid plan, you additionally agree to Stripe's own privacy policy (in which you are an "End Customer", not a business).
Story, class, and user data (which may contain personal information).
When you use our services, you (or others) may, knowingly or unknowingly, submit personal information (such as throgh the content of a story). This is stored as part of providing our services to you.

Additionally, we collect non-personal information that you submit to the site to provide our services. This includes data such as stories, feedback, and activities. While this is generally not personal information, due to the nature of the content which may be submitted (e.g. details of a family holiday, or school names), it is treated as personal information for the purposes of this policy.

Purpose — why we collect it

We collect this personal information in order to:

Provide our services to you.
To be able to provide our services to you, we need some information. You may also submit some personal information to us when you provide information to be able to use the service, such as class names, feedback, and stories.
See basic analytics of how the services are used.
We use Simple Analytics to provide metrics on site usage, such as view counts. This allows us to see which pages are used the most, which pages people are spending the most time on, and which countries and device types our services are being used from. No personally identifying information is collected, and it cannot be linked back to you in any way.
Protect our services from malware and attacks.
Our services are protected by Cloudflare, which may additionally impose security checks or restrictions (such as a CAPTCHA) on your activity if you are suspected of being an attacker or an automated script. This helps us keep our site secure, free from malware, and operational.

Retention — how long we keep it for

We keep your data so that you can continue to use our services, including stories, classes, and your account.

We keep your information for one (1) year past your last login date (which is defined as the last date and time at which you (re)authenticated with Google), or as long as your are in a class, whichever is greater. In effect, this means that your account will be kept as long as you are in a class, and that it will be deleted approximately 1 year after you leave the class (assuming you never log in again). Note that the last login date is not the same as when you last visited the site (as this is not tracked).
After this point, if your account is no longer associated with a class, your account, stories (including feedback), and classes will be permanently erased from our database.

Note that subscription and payments data will be kept by Stripe for accounting purposes, and to allow you to continue your subcription. We will not automatically cancel subscriptions when your account is deleted, as the license is not tied to any specific account and the key can be reused.

Security and Sharing — how we keep your data safe

Your information is kept safe in a secure databse on our server, which can only be accessed by authorised users. All data is access controlled, only allowing particular users access to particular parts (e.g. a teacher can only view information about their own students).

Your data will never be shared with a third party, except when required by law or in the event of an acquisition (both very unlikely), in which case you will be notified.

Your Rights — what you can do

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, please contact us at [email protected].

You can also ask for your data to be deleted at any time. To request this, please contact us at [email protected].